Browser requirements
MedBridge is supported on the following web browsers:
Please visit www.supportdetails.net to check your browser version.
Computer Requirements
Computers must have a minimum of the following specifications:
Screen Resolution
1024 X 768 pixels or higher.
Internet Speed
Full site functionality requires a bandwidth of 700 kbps or more.
Whitelisting
If an element fails to load there may be an issue with browser security settings.
The following domains need to be whitelisted to access MedBridge and its videos:
The following IP addresses and domains need to be whitelisted to receive transactional emails from Mailgun and SendGrid:
The following ActiveCampaign IP address ranges need to be whitelisted to receive email campaigns:
CIDR | Start of Range | End of Range |
---|---|---|
173.236.20.0/24 | 173.236.20.2 | 173.236.20.254 |
192.92.97.0/24 | 192.92.97.2 | 192.92.97.254 |
52.128.40.0/21 | 52.128.40.0 | 52.128.47.255 |
The following email addresses need to be whitelisted to receive email campaigns:
Android
MedBridge supports Jelly Bean/v4.3 and above. This translates to Android SDK level 18.
iOS
MedBridge supports iOS version 9 and above.
For additional assistance, please contact MedBridge Support at [email protected] or give us a call at 206-216-5003.